One intake, not three inboxes
When intake is split across phones, inboxes, and a booking link, someone is always copying the same details into the next tool. That copy step is where things slip.
Give the team one front door. The system can route what comes in, and a person still approves anything that reaches a client.
One intake. A person still signs off on the step that matters.
Common questions
Can AI agents handle complex customer inquiries?
They can handle the ones that follow a pattern, such as service, availability, pricing, and booking. OneBlush's Bella does that on calls and texts. Anything that needs a new judgment waits for a person. OTR builds that one front door so the team is not copying the same details across phones, inboxes, and a booking link.
What is a unified inbox?
A unified inbox is one place for calls, texts, and booking requests that used to sit in three tools. OTR calls that a front door. The system routes what comes in. A person still approves anything that reaches a client. Split intake is where the same details get copied, and where they slip.
How does AI handle customer inquiries and FAQs?
It answers the questions the business already knows, such as hours, pricing, availability, and the next step. Then it books or routes. OTR builds that on the tools you already use, with a person on the last step. Bella did it for OneBlush. The copy-paste between inboxes is the part that disappears.
Get the hours back without adding headcount.
Book a demo to see how a custom system would run on your operation, and how we handle implementation so your team uses it.
